SlotsCharm Terms and Conditions

Welcome to Slots Charm, an online gaming platform operated by Cerberlot N.V., a company registered and licensed in Curacao. Established in 2021, we at SlotsCharm are committed to providing a fair, secure and enjoyable gaming experience for players in the United Kingdom and other international markets. By creating an account, making a deposit, or otherwise using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before you begin playing at SlotsCharm Casino.

Acceptance of These Terms

By registering with us, you confirm that you have read, understood and accepted these Terms and Conditions in full. If you do not agree with any part of these terms, you must not access or use our services. We reserve the right to amend these terms at any time, and continued use of Slots Charm following any changes constitutes your acceptance of the revised terms.

Eligibility and Restricted Territories

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to open an account with us. We at SlotsCharm reserve the right to request proof of age and identity at any time.

Deposit Restrictions

We do not permit account registration or deposits from citizens or residents of the Netherlands, Ukraine, France, the United States, Georgia, Spain, or Italy. This list of deposit-restricted countries may be updated by us at any time without prior notice.

Access Restrictions

Access to our website is prohibited for residents of numerous jurisdictions, including but not limited to China, Hong Kong, Taiwan, the United Arab Emirates, most European Union member states, Canada, Switzerland, Australia, New Zealand, Israel, Japan, Singapore, South Africa, and many others, along with the Ukrainian regions of Crimea, Donetsk and Luhansk. We strongly advise you to check your local gambling laws before attempting to access Slots Charm Casino, as it remains your responsibility to ensure that online gambling is legal in your location.

Account Registration and Security

To use our services, you must complete our Slots Charm login registration process by providing accurate personal details, including your name, date of birth, email address and phone number. You are responsible for keeping your Slots Charm casino login credentials confidential, and we are not liable for any losses arising from unauthorised access to your account resulting from your failure to protect your password. If you suspect unauthorised use of your SlotsCharm login, you must notify our support team immediately. We also offer a Slots Charm app for mobile users, allowing convenient access to our full games library on the go.

Currencies and Payment Methods

We accept deposits and process withdrawals in EUR, USD and RUB, as well as a range of cryptocurrencies including Bitcoin, Tether, Ethereum and ten additional digital currencies.

Deposits

The minimum deposit is 20 EUR for most standard payment methods and 75 EUR for cryptocurrency transactions. Our welcome bonuses require minimum deposits of 25 EUR, 50 EUR and 75 EUR respectively, while our Sport Bonus requires a minimum deposit of 40 EUR. We accept deposits via Mastercard, Visa, Apple Pay, and the cryptocurrencies listed above.

Withdrawals

The minimum withdrawal amount is 50 EUR. Withdrawals must be returned to the same payment method used for the corresponding deposit, unless that method is unavailable for technical reasons, in which case we may offer an alternative method. Where multiple payment methods were used to fund your account, we may split the withdrawal across those methods accordingly. Please note that funds cannot be returned to a Mastercard credit card, so such deposits will be refunded using an alternative method that we determine.

Withdrawal Limits and Verification

Our standard withdrawal limits are as follows:

• Daily limit: 2,000 USD/EUR or 150,000 RUB
• Weekly limit: 10,000 USD/EUR or 700,000 RUB
• Monthly limit: 40,000 USD/EUR or 3,000,000 RUB

We cap the maximum monthly payout at 40,000 USD unless otherwise agreed with our site administration. Only one withdrawal request may be submitted at a time, and we process requests strictly in the order received. Withdrawal amounts derived from no deposit bonuses may be subject to additional restrictions determined by us.

Before we can process a withdrawal, you must have a confirmed phone number and email address, completed KYC documentation, met the 3x deposit turnover requirement, no unfinished bonus rounds or free spins, and at least one successful deposit within the previous 30 days. For withdrawals of 1,000 USD or more, we require identification documents such as a passport, driving licence, or national ID, along with a recent utility bill and card images with the middle digits and CVV code hidden. We may conduct additional checks on gaming transactions that can take up to 30 days, and winnings may be verified with our game providers for up to 30 calendar days. Typical cashout processing time is between 24 and 36 hours, and we can process your withdrawal faster if you upload your documents in advance.

Wagering Requirements and AML Policy

In accordance with our anti-money laundering policy, every deposit carries a 3x wagering requirement that must be met before a withdrawal request can be submitted. For example, a 10 EUR deposit requires 30 EUR in qualifying bets. Activity in Live Slots does not count towards this requirement, while bets placed on Live Dealers, Video Poker, Table games, and Other games do count towards the minimum turnover. We may charge a fee of 20% of the withdrawal amount if funds have not been sufficiently played through in accordance with this policy.

Bonuses and Promotions

We at Slots Charm offer a variety of bonuses and promotions designed to enhance your gaming experience. If you are searching for a Slots Charm no deposit bonus or a Slots Charm casino no deposit bonus, please note that our current offers are deposit-based; any no-deposit promotions we run separately will be subject to their own specific terms.

Welcome Bonus

We provide three welcome deposit bonuses, each with a maximum bonus value of 1,000 EUR, a 45x wagering requirement, and a validity period of 4 days:

• 75% bonus plus 50 free spins on Big Bass Bonanza for deposits from 25 EUR
• 150% bonus plus 100 free spins on Big Bass Splash for deposits from 50 EUR
• 150% bonus plus 150 free spins on Big Bass Floats My Boat for deposits from 75 EUR

You must activate the bonus before making your qualifying deposit. Bonus funds are credited to your money account, and any winnings remain on your total balance until the bonus is fully wagered. Only one bonus may be active at a time, and wagering is voided once your balance falls to 0.2 EUR. The maximum bet counting towards wagering, including bonus buys, is 2 EUR, and each wagering bet must not exceed 20% of the bonus amount. Certain slots are excluded from bonus play, and a verified phone number is required before any bonus can be credited to your account.

Sport Bonus

Our Sport Bonus offers 175% on your first qualifying deposit of at least 40 EUR, with a maximum bonus of 1,000 EUR, a 40x wagering requirement, and a 7-day validity period. The maximum bet size for sports and cybersports wagering is 50 EUR or 3,225 RUB, and wagering progress is accelerated three times on bets placed at odds of 1.55 or higher.

Loyalty Program and Cashback

We run four ongoing promotions accessible from our Promotions page: Missions, Leaderboard, Lotteries and weekly Cashback. Our Leaderboard features a EUR 30,000 prize fund distributed across 500 places, awarding real gifts and free spin bonuses. We also run Daily and Weekly Lotteries with prize pools of EUR 2,500 and EUR 18,000 respectively. Our weekly cashback ranges from 5% to 15% depending on your total weekly deposits, is credited as real money with no additional restrictions, and must be claimed manually within 3 days of eligibility.

Games and Software Providers

We host over 3,000 games from leading providers including Amusnet, Booongo, Playson, Pocket Game Soft, Amatic Industries, BGaming, Platipus, RubyPlay, Quickspin, NetEnt and Belatra. Our library includes slots, jackpot games, roulette, poker, video poker, table games such as Sic Bo and Baccarat, and a full live casino featuring blackjack, roulette, baccarat and sic bo. We also offer sports and esports betting with live in-play options across football, tennis, basketball, ice hockey, and many other disciplines. All games run directly in your browser without any download required, although we also provide a Slots Charm app for mobile convenience.

Customer Support

Our support team is available 24/7 through live chat, email and telephone at +441241340751. You can also reach us at customercare@slotscharm.com or customercare@slotscharm.email. We provide support in English to assist with any queries regarding your Slots Charm casino login, account verification, or bonus terms.

Amendments to These Terms

We reserve the right to amend, update or replace these Terms and Conditions at any time. Changes take effect upon publication on our website, and it remains your responsibility to review these terms periodically. Continued use of SlotsCharm following any update constitutes your acceptance of the revised terms.

Contact Us

If you have questions regarding these Terms and Conditions or need assistance with your account, please contact our support team via live chat, email, or telephone. We at SlotsCharm are here to help ensure your experience with us remains safe, transparent and enjoyable.